Index of Service Excellence in India 2023 by JAGSoM findings choose winners from over 6,600 respondents
Kolkata: Car-makers Kia India and Skoda Auto India emerged as leaders in the automobile sector for service excellence, according to an extensive pan-Indian study done by JAGSoM (Jagdish Sheth School of Management). The study – Index of Service Excellence in India 2023 (iSEI) – was conducted recently across Automobile Service, Retail Banking, E-Commerce (Grocery) and […]
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